SMS Terms & Conditions
Effective Date: 10/17/2024
Terry’s Pool Service provides SMS communications to enhance your experience and keep you informed about your services. By opting into SMS messaging, you agree to the terms outlined below.
1. SMS Consent Communication
By providing your phone number and opting into SMS communications, you consent to receive text messages from Terry’s Pool Service.
- The information obtained during the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
- You may opt out of SMS communications at any time by replying “STOP” to any message.
2. Types of SMS Communications
If you consent to receive SMS messages from Terry’s Pool Service, you may receive messages related to:
- Appointment reminders (e.g., “Your pool cleaning is scheduled for tomorrow at 10:00 AM.”)
- Follow-up messages (e.g., “Your recent service was completed. Let us know if you have any questions!”)
- Billing inquiries (e.g., “Your invoice is now available for review. Please contact us with any questions.”)
- Promotional offers (e.g., “Save 20% on your next pool maintenance service when you book today!”)
3. Message Frequency
Message frequency may vary based on your interaction with our services.
- Example: “You may receive up to 5 messages per week regarding your service updates, appointments, or promotions.”
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. Fees may vary based on whether the messages are sent domestically or internationally.
5. Opt-In Method
You may opt-in to receive SMS messages from Terry’s Pool Service in the following ways:
- Verbally, during a conversation with our team.
- By submitting an online form that includes an unchecked checkbox for SMS consent.
- By filling out a paper form and providing your phone number with consent.
6. Opt-Out Method
You may opt out of SMS communications at any time by:
- Replying “STOP” to any SMS message you receive. Once you opt-out, no further SMS messages will be sent unless you opt back in.
- Alternatively, you can contact us directly to request removal from our messaging list.
7. Help
If you experience any issues with SMS communications or have questions, reply with “HELP” to any SMS message, or contact us directly:
8. Additional Options
If you do not wish to receive SMS messages, simply do not check the SMS consent box on our online or paper forms.
9. Standard Messaging Disclosures
- Message and data rates may apply.
- You may opt out at any time by replying “STOP” to any message.
- For assistance, reply “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary based on your service interactions.
Contact Us
For further questions or concerns about SMS communications, contact us directly at:
